Business Record Brothers

A field of management responsibility for the efficient and systematic control of the creation, maintenance, use and disposition of business records. A vital process to achieve the efficiency and economy as well as to preserve the business records.

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Business Continuity Plan

Business Continuity planning is the creation of a strategy through the recognition of threats and risks facing a company, ensuring that personnel and assets are protected and able to function in the event of a disaster.

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Key Stakeholder

Stakeholders can affect or be affected by the organization's actions, objectives and policies. Some examples of key stakeholders are creditors, directors, employees, government (and its agencies), owners (shareholders), suppliers, unions, and the community from which the business draws its resources.

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Key Stakeholder

Stakeholders can affect or be affected by the organization's actions, objectives and policies. Some examples of key stakeholders are creditors, directors, employees, government (and its agencies), owners (shareholders), suppliers, unions, and the community from which the business draws its resources.

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Wednesday, 20 December 2017

Quality Customer Service

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ABSTRACT: The purpose of this paper is to explore the good practices of quality customer service in record management. Besides that, this paper also explained the important of each and every step taken to be implemented in order for the specific organization to have an effective and efficient in customer service for records management program. Service quality is the value of a service to customers. This is inherently subjective as it is  driven by the needs, expectations and perceptions of customers. For more information please click the link below.


https://drive.google.com/open?id=17RxkgEWJOyOs8xkiB5DvgxeTYzhMA6in


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Business Record Management is about a field of management responsibility for the efficient and systematic control of the creation, maintenance, use and disposition of business records. A vital process to achieve the efficiency and economy as well as to preserve the business records.
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